The New Z Cares App
Find out more about the Z Cares App, including a special offer for new providers seeking support with registration.
If you’re a care provider, I’m here to help whether you want regular or one-off support.
- How can I help you?
- CQC Supporting Documents, Registration Tools and Support
- Join the Z Cares Family – for regular support
- Mock Inspections and other one-off/annual services
- Service turnaround and crisis support
🖤 Discounts are always available for local services in the South / East / SE London and Dartford Area. 🖤
Upcoming Events
Kent Registered Managers Care Conference
Wednesday 8th October 2025
Clive Emson Conference Centre
Kent Showground
Detling
Maidstone
ME14 3JF
Care Roadshow Yorkshire
Tuesday 4th November 2025
Elland Road Stadium
Beeston
Leeds
LS11 0ES
I will be exhibiting at these events and demonstrating the new Z Cares App.
Always happy to give free advice if I can – “ask me anything”! There will be discounts on the day for services, subscriptions and family memberships.
article audit checklist cqc report dementia care factual accuracy fire form free medicines news planning & assessment policy prevention of future deaths reports recruitment review safety safety alert tips training
Latest
- Policy note: CQC Update on PRN Medicines
CQC updated its guidance on ‘when required’ (PRN) medicines in September 2025. - Reference Guide to References
Too many care providers are still giving (and accepting) so-called references that say little more than, “yeah, they worked here.” That does nothing to protect people, and it certainly doesn’t meet your obligations under Regulation 19. - Horrified by your draft CQC report?
Providers can think they are ready and still be ambushed by poor ratings and an excoriating report. So what the heck went wrong? When an inspection report is much worse than expected, what can be done? - Social Care in the News – July 2025
Welcome to your monthly digest of the biggest stories from the social care world. - Social Care in the News — June 2025Welcome to your monthly digest of the biggest stories from the social care world.
- Not-so spontaneous human combustion
Back in the day one of the great “unsolved mysteries” was the “spontaneous combustion” of elderly folk. These days we know why they went on fire, yet this is still a neglected risk. - Sleep, falls and behaviour
Do your residents get up when they want, except on Wednesdays, when everyone is rudely awakened by the dustmen? - Applicant Risk Assessment Decision Record
I’m going through the Z Cares archive and have found some old checklists and forms that you might find useful. - Client File Audit Form
I’m going through the Z Cares archive and have found some old checklists and forms that you might find useful. - No Reply / Missing Persons Action Form
I’m going through the Z Cares archive and have found some old checklists and forms that you might find useful. - Prevention of Future Deaths Reports – June 2025
Each month I review the most recent and share any learning and reminders that I think will be of value to providers. - Seven ways in which care is very much like flying a plane
I think running a good care service is very much like flying a plane. Hopefully, by the time I’ve talked you through my piloting principles, you’ll see why I think so.